Contact caltime@berkeley.edu or call the CSS Help Desk at (510) 664-9000 and select option 1, then select option 4 for CalTime, if you need:
Help accessing or navigating CalTime To open a ticket for an issue or problem related to CalTime To set up, change, or remove the delegation of supervisor timecard approval duties
A timekeeper is an employee who oversees exempt and non-exempt timekeeping processes for an entire work unit or department. Before assuming their duties, timekeepers are provided with special training on timekeeping processes, their unit-specific non-exempt timekeeping system, and CalTime.
Follow up for missing supervisor approvals Note: While timekeepers follow up for supervisor approvals, it is the supervisor’s responsibility to follow up with employees on their timecard approval. Review and sign off on timecards submitted by supervisors in their designated areas Process manual timekeeping actions for certain leave codes Interface with the CalTime team to resolve issues Relay feedback about the system to the CalTime team
Timekeepers can perform certain tasks that employees and supervisors cannot, such as editing timecards from previous pay periods. Common reasons that you might need to contact your timekeeper are listed below.
You’re an employee who:
Needs to edit an approved and signed-off timecard to correct an inaccuracy Has a question about your leave accrual or balance
You’re a supervisor who:
Doesn’t see an employee on your Leave Usage Genie who should be there Has an employee listed on your Leave Usage Genie who shouldn’t be there Has an employee taking a leave of absence Needs...
