When should I contact the Help Desk rather than my timekeeper?

Contact caltime@berkeley.edu or call the CSS Help Desk at (510) 664-9000 and select option 1, then select option 4 for CalTime, if you need:

  • Help accessing or navigating CalTime
  • To open a ticket for an issue or problem related to CalTime
  • To set up, change, or remove the delegation of supervisor timecard approval duties